Monday, 16 January 2017

What Can You Send and Not Send Via Courier?

When sending items abroad, there are certain things that can’t be sent through a regular parcel service. Before booking a parcel delivery, we always recommend checking the policy of your chosen carrier as well as the customs information for the destination country as further restrictions may apply.

Dangerous and Hazardous Items

Below you will find a list of Dangerous and Hazardous items that should not be shipped under any circumstances. If any of these items are found within a consignment, the items will be destroyed and a fine of £100 will be issued.

Airbags for Cars
Ammunition & Guns
Camping Stoves
Christmas Crackers
Cleaners & Solvents
Compressed Air & Gas Cylinders
Diesel, Fuel & Gasoline
Dry Ice
Fire Extinguishers
Hair Curlers
Infectuous Substances
Life Jackets
Liquid Bleach & Chlorine
Nail Varnish
Paint & Turpentine
Pepper Spray
Perfume & Aftershave
Radioactive Material
Safety Matches
Seat Belts

Prohibited Items

The items listed below are prohibited items that are not accepted by any of our carriers.

Animals & Animal Products
Body Parts
Dish Washers
Replica Firearms / Guns
Fridges & Freezers
Illegal Drugs
Lab & Medical Samples
Loose Furniture
Personal Data
Perishable Foodstuffs
Precious Metals
Printer Ink
Tumble Dryers
Washing Machines

Restricted Items

Certain items have restrictions applied which can depend on carrier service and country of delivery. It is advised that you contact us to discuss the shipment on 0345 145 1212. These items include:

Alcohol & Champagne
Credit or Debit Cards
Jewellery & Watches
Mobile Phones / Devices


No Compensation Items

Some items that get shipped are not restricted, however, we are not able to offer standard liability or insurance cover for any damage that may occur. Cover against loss is offered on certain items. Details can be found below.

Data (Example - Memory Stick)
Loss Not Covered
Loss Covered
LCD Screens & Computer Monitors
Loss Covered
Loss Covered
Non-Flat Pack Furniture
Loss Covered
Pottery & Ceramics
Loss Covered
Vouchers & Tickets
Loss Not Covered
Jewellery & Watches
Carrier Restrictions Vary - More Info here
Works of Art
Loss Covered


It is the responsibility of the sender to ensure the contents of the consignment are acceptable items and meet the restrictions imposed. Without opening, the sender is the only person who knows what is inside the shipment and therefore holds sole responsibility for the items within it.

Hazard Labels

It is worth noting that if you are going to be using second-hand packaging, make sure you don’t use packaging that has hazard labels on it unless applicable to the new contents. This is to prevent your consignment from being stopped and held even if the old labels have been covered up. Some examples of typical hazard labels can be found below:

If you are unsure about the items you wish to deliver, you can contact us via telephone on 0345 145 1212, send us an email to or via our online chat service here.

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