Monday, 16 January 2017

What Can You Send and Not Send Via Courier?

When sending items abroad, there are certain things that can’t be sent through a regular parcel service. Before booking a parcel delivery, we always recommend checking the policy of your chosen carrier as well as the customs information for the destination country as further restrictions may apply.

Dangerous and Hazardous Items

Below you will find a list of Dangerous and Hazardous items that should not be shipped under any circumstances. If any of these items are found within a consignment, the items will be destroyed and a fine of £100 will be issued.

Airbags for Cars
Ammunition & Guns
Camping Stoves
Christmas Crackers
Cleaners & Solvents
Compressed Air & Gas Cylinders
Diesel, Fuel & Gasoline
Dry Ice
Fire Extinguishers
Hair Curlers
Infectuous Substances
Life Jackets
Liquid Bleach & Chlorine
Nail Varnish
Paint & Turpentine
Pepper Spray
Perfume & Aftershave
Radioactive Material
Safety Matches
Seat Belts

Prohibited Items

The items listed below are prohibited items that are not accepted by any of our carriers.

Animals & Animal Products
Body Parts
Dish Washers
Replica Firearms / Guns
Fridges & Freezers
Illegal Drugs
Lab & Medical Samples
Loose Furniture
Personal Data
Perishable Foodstuffs
Precious Metals
Printer Ink
Tumble Dryers
Washing Machines

Restricted Items

Certain items have restrictions applied which can depend on carrier service and country of delivery. It is advised that you contact us to discuss the shipment on 0345 145 1212. These items include:

Alcohol & Champagne
Credit or Debit Cards
Jewellery & Watches
Mobile Phones / Devices


No Compensation Items

Some items that get shipped are not restricted, however, we are not able to offer standard liability or insurance cover for any damage that may occur. Cover against loss is offered on certain items. Details can be found below.

Data (Example - Memory Stick)
Loss Not Covered
Loss Covered
LCD Screens & Computer Monitors
Loss Covered
Loss Covered
Non-Flat Pack Furniture
Loss Covered
Pottery & Ceramics
Loss Covered
Vouchers & Tickets
Loss Not Covered
Jewellery & Watches
Carrier Restrictions Vary - More Info here
Works of Art
Loss Covered


It is the responsibility of the sender to ensure the contents of the consignment are acceptable items and meet the restrictions imposed. Without opening, the sender is the only person who knows what is inside the shipment and therefore holds sole responsibility for the items within it.

Hazard Labels

It is worth noting that if you are going to be using second-hand packaging, make sure you don’t use packaging that has hazard labels on it unless applicable to the new contents. This is to prevent your consignment from being stopped and held even if the old labels have been covered up. Some examples of typical hazard labels can be found below:

If you are unsure about the items you wish to deliver, you can contact us via telephone on 0345 145 1212, send us an email to or via our online chat service here.

Friday, 13 January 2017

A Closer Look At Our New USPS Service


We recently launched our economical USPS service for customers who would like to ship to the US at a greatly discounted price. This newly provided service by us has many advantages and here is a brief run down of how the service can help.

In general, the service is designed for smaller, lightweight parcels bound for the USA. The parcels are consolidated at our UK warehouse and then flown to the US. The final part of their journey will be carried out by USPS. The main advantage of this is we are able to provide much lower rates than other door to door services.

This service is an ideal choice for non urgent bulk orders, especially if the total value of the goods is no greater than $800, as this is the amount that can be imported to the USA tax and duty free.

  • The service is fully trackable
  • Fantastic rates for light parcels up to 5kg
  • Collection service available or drop off at our warehouse
  • Single collection cost (more than one shipment per box) for up to 30kg


There are two USPS services available - Smartmail Expedited and Smartmail Plus Ground. See below for a comparison of the services:

  • Documents           This service is for very light items or documents, weighing up     7 - 10 days
  • Parcels                  to 0.45kg only.

  • Documents           This service allows parcels weighing up to 5kg.                            8 - 11 days
  • Parcels

Bulk Orders

Our USPS service is especially useful for bulk orders. You can include multiple shipments in the same boxat no additional collection cost provided the total weight is under 30kg.


You can track your USPS delivery by entering you TP reference number into our online tracking tool.

Service Restrictions

This service is restricted to Mainland USA only. Excluded is Alaska, Puerto Rico, Guam, and the US Virgin Islands. Items sent to these destinations are subject to a surcharge of £30 per item. For these services we recommend you use one of our other services through UPS or DHL.

This service is also restricted to goods valued at a maximum of $800 as this is the value of goods permitted to be imported to the USA tax and duty free.

Size and Weight Restrictions

Sometimes the restrictions can vary depending on the destination of the shipment. As a general guide the following information is provided:

USPS Smartmail Expedited - Up to 0.45kg

USPS Smartmail Plus Ground - Up to 5kg

Max length - 68cm

Max height/width - 43cm

Max length plus girth - 127cm (Sum of two smallest dimensions x 2) + longest dimension.

Prohibited Items

A list of hazardous, prohibited and owner's risk items can be found here.

Visit our website now to get a quote for your USPS shipment.

Saturday, 24 December 2016

How Much Do You Know About Christmas Traditions From Around the World?

Our last quiz of the year is to test your knowledge of Christmas traditions from different countries around the world.

Whether it is a fine roasted turkey you will be eating this Christmas or picking skewered prawns off the barbecue on the beach, most countries have their own special traditions. Try our quiz to see how much you know.

Click on the picture to begin.

Christmas Traditions Around the World Quiz

Thursday, 22 December 2016

General Christmas Trivia Quiz - How Much Do You Know?

It's quiz time again and today we thought you could test your general knowledge on all things festive.

There are some Christmas traditions that seem to have been around forever. But where did some of those things come from and who's idea was it? Give this tough little Christmas quiz and test your knowledge.

Don't forget to post your score on our Facebook page.

Click on the image below to begin.

Christmas Trivia Quiz

Wednesday, 21 December 2016

Whats in Store for Santa This Christmas Eve?

With Christmas Eve fast approaching, Santa must be nearly all loaded up and ready to go. He will have his sleigh ready and his route planned. But just how big a task does he actually have?

There are approximately 1.8 billion children aged under 15 in the world, of which around 630 million are of a religion that celebrates Christmas.

Globally, the average number of children per family is 2.33. This equates to over 270 million homes that Santa has to visit.

Using the UK average of children receiving 16 gifts each, Santa's sleigh would have to carry 10.08 billion parcels.

If we work on the fact that every gift was the size of a small parcel, which according to Royal Mail is 45cm x 35cm x 16cm, they would fill 7.7 million average 20ft shipping containers, enough to fill 400 of the world's largest container ship MSC Oscar.

In terms of weight, if we again use Royal Mail's average weight of a small parcel - 2kg, the total payload of Santa's sleigh at the start of his journey would be 20.16 million tonnes.

Once Santa has loaded his cargo and we work on the fact he has around 31 hours to deliver it all due to time zones and the rotation of the earth, this would mean he would have to visit 2,420 homes per second to be finished on time.

If we assumed that homes were evenly distributed across the land surface area of the globe (which we know is not the case but use it for this calculation), each home would be 0.46 miles apart.

This would mean that, not including times for drop offs, mince pie eating, brandy swigging etc. Santa's reindeer's would have to be travelling at 1,113 miles per second - 5,200 times the speed of sound, to get the job done.

No Problem!

If you want to help Santa out and get your parcels delivered for him, visit our website and get a quote now to send to your chosen destination.

Tuesday, 20 December 2016

Test Your Knowledge of Christmas Music and Artists

Last week we posted our Christmas Movie Quiz so this week we thought you could test your knowledge on Christmas songs and their artists.

Whether it is a bit of the old nostalgic numbers that is music to your ears, or the more modern jingles that make you want to sing out loud, we are sure there is something for everyone to get their brains ticking.

Click the image to play the quiz.

Christmas Music Trivia Quiz

Monday, 19 December 2016

Sending Skis or Snowboards Abroad - A Quick Guide

For those of you who are keen skiers or snowboarders, you’re probably already planning that blissful trip in search of the white stuff. But with low-cost airlines trying to keep their ticket fares down, the cost of taking extra luggage on board seems to be rising sharply.

Here at Transglobal Express we offer luggage shipping services, allowing you to send your skis or snowboard ahead so they will be ready and waiting for you at your destination airport.

Before your equipment makes its own flight, however, it will need to be prepared and packed properly to ensure a safe trip. The following materials are essential:
  • ·         A roll of strong packing tape
  • ·         Cardboard boxes that make the correct size to cover equipment
  • ·         Padding material

Ideally you should have boxes of a suitable size to fit the equipment, ones that are not too small to fit padding material inside to protect the items, and not so big that items move around a lot inside, causing damage. Whichever courier you pick, you will also need to check their size limits before you book.

It is recommended that you package your skis in pairs to increase the level of stability. It is also wise to use additional padding material such as edge protectors made from polystyrene or foam, as well as other packing material to ensure the equipment is not loose in the box.

Once everything is secure, ensure the parcel is well taped up and that the box will not open easily whilst in transit. Finally, attach the correct labels to the box where they can be seen clearly.

If you are ready to arrange a delivery, use our easy quotation form now and compare prices for the range of services we have on offer.

New to Transglobal? Take a look at our feedback page and read about some of our other customers’ experiences.

Thursday, 15 December 2016

Come and Try Our Christmas Movie Quiz

One of the best things about Christmas is the Christmas movies. With many classics out there we all have our favourites. But how well do you know them?

Why not try our Christmas movie quiz and see how many you know from a single frame from the movie?

Once you have completed the quiz, why not post your score on our Facebook page?

Click on the image below to begin.

Christmas movie quiz

Wednesday, 14 December 2016

Last Collection Dates for Delivery by Christmas 2016

Christmas is once again upon us and courier companies have hit their busiest time of the year. Getting your gifts to your loved ones before the big day can be a massive headache so making sure you get them on their way on time is essential.

Avoid those lengthy post office queues and enjoy huge discounts on a range of services with Transglobal Express. With services available from UPS, DHL, DPD, TNT, USPS and FedEx at much reduced costs.

To find out the recommended last delivery dates for the services we provide, please take a look at our handy guide below and click on the relevant link.

    No schedule available. Please use the UPS transit time calculator.

   See DHL Christmas Collection Dates 2016 (DHL Express only) or use    the DHL transit time calulator.

     See TNT 2016 Christmas Schedule or the TNT transit timecalculator.

See  DPD 2016 Christmas Schedule (PDF).

          No schedule available. Please allow up to 11 working days.

   See the DHL schedule or transit times calculator for dates/times from        our warehouse. Please add 1 - 2 working days if using out TNT                collection service.

   Please use the FedEx transit times calculator for times from our                warehouse. Please add 1 - 2 working days if using our TNT collection      service.

One thing to remember is that although most transit times won't be affected, we always strongly recommend allowing up to 1 extra working day due to high volume around the festive period.

Please also be aware that if you haven't got a printer you will require us to send you your labels and documents in the post so please allow time for postage.

Wednesday, 23 December 2015

Christmas is almost here. How are couriers coping with the last-minute demand this year?

In 2013, international couriers UPS and FedEx hit the news when they struggled to cope with seasonal demands, leading to millions of delayed parcel deliveries and a lot of angry customers.

Much of the blame was levelled at online retailers, who had heavily encouraged last-minute shopping—including Amazon, who promised Christmas delivery for orders placed as late as 11pm on December 23rd.

Last year things got better, but there was still room for improvement. So how have UPS and FedEx been attempting to cope with demand this year?

Temporary workers

UPS had added 55,000 temporary workers in 2013; FedEx, 25,000. In 2015, UPS recruited a staggering 95,000 seasonal workers, while FedEx upped their recruitment to 55,000.

Free shipping day

Many major retailers declared December 18th 'Free Shipping Day', waiving shipping fees on all online orders. Encouraged to do this by UPS and FedEx, the aim was to get customers to do their shopping earlier on to avoid the bottleneck immediately before Christmas.

Sophisticated technology

UPS is using a smart routing technology called Orion to manage up to 70% of the company's delivery routes within the U.S. The algorithmic technology analyses over 200,000 options for each 120-stop route, then selects the most efficient one. UPS saved up to 6-8 miles per route last year using this technology.

FedEx are using six-sided “scanning tunnels”, which can track weight and dimensions, make sorting decisions, and reduce human input and error.

Large scale operation

Worldport, UPS' sorting hub in Louiseville, Kentucky, has 155 miles' worth of conveyor belts. The facility is the size of 90 American football fields, and a plane lands every 60 seconds to unload goods.

UPS has 38,000 containers that hold 400 packages apiece, which are rolled across the floor and onto planes. 416,000 packages are signed every hour. It takes a package 13 minutes to make its way through the facility.

UPS expects to deliver 630 million packages overall this year.

So how will it go? We'll find out over the next day or two. It's a huge operation for both UPS and FedEx, but they seem to be pulling out all of the stops to deal with Christmas demand.

Sending a parcel with Transglobal Express? Stay apprised of our Christmas schedule.