Wednesday, 22 March 2017

Booking a Parcel Delivery to Canada

With Canada being the world’s second largest country by surface area, you may think organising a parcel delivery to Canada would be tedious job. However here at Transglobal Express, we will have a delivery service for you.

The UK is Canada’s second biggest trading partner, beaten only by the USA. It also has one of the world’s most stable and developed economies meaning there is great potential for any business looking to trade internationally.

But before you proceed to book your parcel delivery service, there are a few things you should take a look at before you begin. Here is a short handy guide to help you book your parcel delivery to Canada.

Dangerous, Hazardous and Restricted Items

When shipping items abroad, you will find that it is not always possible to send certain items so it is always worth checking before sending. If a dangerous or hazardous item is found in your consignment, you will be fined £100.

Other items can be classed as restricted which means you can only send them depending on the carrier or country. One other class of items is the no compensation items. These are things that we offer no standard liability or insurance cover for damage. This is mainly due to whether the item is of a delicate nature.

For more information and a list of the items that fall under these categories, you can check our Dangerous,Hazardous and Prohibited Items page.

Customs Information for Canada

With Canada not being part of the European Union, any shipments sent from the UK to Canada is required to go through customs clearance. We will produce a Customs Invoice for you that will need to accompany the consignment. It is important that when you are booking your shipment, you include detailed, accurate descriptions of your goods.

You can find out more about customs clearance on our website, as well as more carrier specific information and for shipping to Canada here. You can also visit the Canada Border Services Agency website.

Transit Times to Canada

Transglobal Express can offer express services to Canada’s major cities with generally a 2-day transit time. Economy options are available that can take around 4 days. Deliveries to remote areas, particularly in the northern territories, will require extra time.

You can get a better idea of transit times by using our transit time calculator tool.

If you would like more information about sending a parcel to Canada, feel free to give us a call on 0345 145 1212, or drop us an email at

Friday, 17 March 2017

Sending a Parcel to Belgium is Easy - A Handy Guide

Shipping to Belgium is a really easy process when the right preparation has been carried out. Here is a quick guide on what is worth checking before sending a parcel to Belgium.

Dangerous, Hazardous & Prohibited Items

When sending items abroad, there are certain restrictions on what you can send and what you can’t send. Before booking your service, it is highly recommended that you are able send them. Sending a prohibited item could result in you receiving a fine of £100.

Some items have certain restrictions imposed on them and can only be sent to certain countries and with certain carriers. Another class of items is no compensation items. These are typically more fragile items that we are unable to offer insurance cover of if they are damaged in transit. Visit our dangerous,hazardous and prohibited items page for more information.

Customs Duties and Paperwork

As Belgium is within the EU, customs clearance is not required for parcel deliveries made from the UK and the consignment will not need a customs invoice. Despite of this, security checks will still be made and it is important that all documents are filled in accurately and in full.

For more information on customs clearance and security checks for sending a parcel to Belgium, you can check the Belgium customs website.

Weight and Dimensions of Your Parcel

Before booking your parcel delivery to Belgium. You will need to have accurate measurements for the weight and dimensions of your parcel. Digital scales tend to be the most accurate for weighing. Be sure to include the weight of your packaging and cushioning so it is best to weigh it when it is fully packaged and sealed.

When obtaining the dimensions of your parcel, it is important to measure it as accurately as possible. Your parcel will be measured using lasers by the carrier after they have collected it and if there are any discrepancies between the stated measurements at the time of booking, an additional cost could be billed to the shipper.

A rectangular box can be quite easy to measure; however, an irregularly shaped object can be a bit more awkward. You should include the furthest most point of each side of the parcel, as shown in the example below. More details on how to obtain the weight and dimensions of your parcel can be found here.

Transit Times to Belgium

We provide a next day delivery service for Belgium, though some economy services generally take 2 days. If your delivery is going to a more “remote” area of Belgium, additional time may also be needed.

For a more accurate idea of transit times for sending your cheap parcel delivery, you can use our transit time calculator tool which looks at specific carriers.

If you have any questions or would like more information on sending a parcel to Belgium, please don’t hesitate to give us a ring on 0345 145 1212, or drop us an email at

Tuesday, 14 March 2017

Send Your Excess Baggage for Less

With budget airlines increasingly using high priced excess baggage charges to make up for lost revenue in the need to be competitive, have you ever thought of an alternative way of getting your excess baggage to your destination?

Excess baggage services can prove useful to not only holidaymakers, but also to business travellers who frequently use airlines to commute from one country to another.

Choice of Services

Transglobal Express offers international luggage delivery services using all the top carriers but with up to 70% off their regular prices. We can offer door-to-door courier services if you would like your luggage delivered to your hotel or any other address of your choice, or we have air freight services to over 700 airports internationally if you want to pick up your luggage from the airport.

Send Over-sized Luggage with Ease

Most airlines will have restrictions on the size and weight of luggage. At Transglobal Express, there is no suitcase too heavy and no item too big. We will find a luggage courier that suits your needs, time-frame and budget.

Customs Information

When sending items abroad, if the destination country is not part of the EU, anything being sent would be subject to customs checks. Transglobal Express have no control, and do not advise on, foreign customs policy, or local agents and shipping agents. It is highly recommended that you check customs information specifically relating to international baggage delivery. You can probably do this online or contact the relevant embassy of the country you are sending to.

If you have any questions or would like any more information on sending your excess baggage abroad, you can give us a call on 0345 145 1212, or email us on

Monday, 6 March 2017

Our Bikeathon Challenge in Aid of the Clatterbridge Cancer Charity

A little while back we got asked by the Clatterbridge Cancer Charity if we would like to get involved in their corporate challenge. This involves us taking £50 and turning it into £1000 or more. So far, we have manged to pass the £500 mark and next on our list of events is a sponsored bikeathon.

The Corporate Challenge

The Clatterbridge Cancer Charity is currently trying to raise funds for a social room and roof terrace in their new Liverpool hospital. Their aim is to lessen the sense of isolation cancer patients can often experience during their treatment. Their target is £40,000 and hopefully we at Transglobal Express can help them achieve their goal.

The Bikeathon

One of our main fundraising event ideas was a bikeathon and seeing as we have two offices, one in Bromborough in the UK, and another in Kelsterbach, Germany, we thought it would be a good idea to cycle the distance between the two offices. According to Google maps, this is approximately 697 miles by bike.

Currently, we have 28 volunteers prepared to take it in turns, on an exercise bike, to achieve the distance. We will be starting the challenge on Monday 27th March and will be cycling throughout normal working hours (8am-6.30pm) of that week.

Our Managing Director has also pledged that Transglobal Express will match whatever we raise.

How to Support Us

If you would like to sponsor us or donate, you can do so via our Just Giving page. All donations go directly to the Clatterbridge Cancer Charity.

Updates will be posted on our Twitter and Facebook feeds as the event takes place. Please feel free to share our posts to help spread the word.

Friday, 3 March 2017

Parcel Delivery to the United Arab Emirates

The United Arab Emirates is currently the second largest economy in the Arab world, behind Saudi Arabia. With many major British companies operating in the UAE and more and more British people moving there, it has become one of our most popular destinations for parcel delivery.

Whilst parcel delivery to United Arab Emirates is straight forward, there are a few important pieces of information it is worth being aware of in advance.

Dangerous, Hazardous & Restricted Items

When sending things abroad, there are certain items that are classed as Dangerous and Hazardous which can under no circumstances be sent. You can find a comprehensive list of these items here as sending a dangerous or hazardous item could result in you receiving a £100 fine.

There are also restricted items that have varying restrictions depending on the carrier or the country. For further information on individual carrier’s restrictions for sending to the UAE, take a look at our UAE Information page.

Customs Information for the United Arab Emirates

With the United Arab Emirates being out of the EU, anything sent there will be required to go through customs clearance. When you book your parcel delivery with Transglobal Express, we will generate the necessary documentation for you based on the details you provide during booking. It is important that you be as detailed and thorough as can with the information you provide to prevent any unwanted delays with customs clearance. You can find more information on the UAE customs website.

Sending Documents to the United Arab Emirates

Our UPS Envelope service can save you over 50% of the normal cost of delivery when you need to send documents to the UAE. With prices starting at just £14.95, it’s available for documents weighing up to 0.5kg and fit in to a UPS branded envelope.

Transit Times to the United Arab Emirates

Our express services can deliver a parcel to the UAE in only a couple of days. We also have cheaper economy services which take a little longer, usually about 4 days providing there are no problems with customs clearance.

If you are sending your parcel to or from a remote area, additional time may be required. For a more accurate estimate you can use our transit time calculator.

For any further information or help regarding booking a courier to United Arab Emirates, please don’t hesitate to contact us on 0345 145 1212 or send an email to

Tuesday, 21 February 2017

Booking a Courier to Japan

Japan is classed as the economic powerhouse of Asia. The country is constantly on the cutting edge of new technologies, personal wealth is generally high, and it has an outlook that welcomes businesses from all over the world.

Here at Transglobal Express we offer parcel delivery services to Japan from top carriers such as DHL, UPS and TNT at a fraction of the usual cost. We have services suitable for personal effects, business deliveries as well as options for pallets and documents.

Before booking your courier to Japan it is recommended that you check a few things before choosing the service right for you.

Customs Information for Japan

As Japan is outside of the EU, your goods will be required to go through customs clearance. We will generate your customs invoice for you which you will need to print off, alongside your shipping labels and a manifest for proof of collection.

In the booking process, you will need to ensure to include accurate, detailed descriptions of your goods. This will help with customs clearance and prevent any unnecessary delays. You can find more information here, and on the Japan Customs Website, where you can view customs by region.

Dangerous, Hazardous & Restricted Items

When shipping goods abroad, there are certain items that you are unable to send at all, and some are classed as restricted. There are also items that are labelled as No Compensation Items where you can send but we cannot offer any standard liability or insurance cover for damage. You can find more information about these items here.

Transit Times to Japan

Even though the Japan is a good distance from the UK, we can offer express services that usually take 2-3 days. There are also cheaper economy services that normally take 4-5 days. It is worth noting though that deliveries to or from remote areas may require additional time.

If you would like to get a better idea of transit time, you can use our carrier-specific transit time calculator.

Monday, 20 February 2017

How to Track Your Parcel

Tracking your parcel with Transglobal Express couldn’t be simpler.

Once you have confirmed your booking, our system will automatically generate a tracking number for you. You will also receive an email containing this unique tracking ID that will start with the letters TP and will look a bit like this: TP-109XXXXX.

Now you have your TP reference, you can visit our Track Shipment page where you will be able to enter the reference number and find out where your shipment is up to. Tracking your parcel online is not only a convenient way of checking its current location. It also provides you with detailed information such as the person who signed for your parcel upon arrival.

On top of all that, you can check if something is prohibiting it from being delivered, such as missing contact information or held up in customs.

Wednesday, 15 February 2017

Sending a Parcel to Hong Kong

Hong Kong is one of the UK’s most important business partners and its third biggest export market in Asia. It is also one of our most popular parcel delivery destinations due to our preferential rates for imports into Hong Kong from the UK.

If you looking to send a parcel to Hong Kong quickly and economically, Transglobal Express are there to help you every step of the way. We offer services from top courier providers including DHL, UPS and TNT at up to 70% off their standard parcel delivery rates.

Customs Information for Hong Kong

When sending items to Hong Kong, the packages will be subject to customs clearance, as the territory is outside of the EU. A customs invoice must be completed and accompany the package. This will describe the contents and value of your consignment. It will be automatically generated by us for you so it is important you give us the correct information when placing your order.

As a Special Administrative Region of China, Hong Kong is a very business friendly destination since import duties are not typically applied to any goods except alcohol and tobacco products. It is still advisable to check the relevant customs regulations before shipping.

Dangerous, Hazardous & Prohibited Items

There are a number of items that can’t be sent when you send a courier to Hong Kong. Some items are classed as dangerous and hazardous items and if sent, will incur a fine of £100. Other items are classed as restricted which can vary depending on carrier or country. You can find more information on sending a parcel to Hong Kong here. One other category of items is No Compensation Items. These are items where we offer no standard liability or insurance cover for damage.

Sending Documents to Hong Kong

Maybe you have business documents or personal correspondence you need to send to Honk Kong. Our UPS Envelope service starts at £13.95, which is less than half price than our usual UPS tariff. This is a fantastic option for documents that weigh up to 0.5kg and that fit into a branded UPS envelope. It is also worth noting that documents aren’t subject to customs clearance so transit times will be quicker.

Transit Times to Hong Kong

Although Hong Kong is a considerable distance from the UK, because it is an important business centre, transit times to the region are impressive and can even be as little as two days from the UK. For an estimated transit time for your chosen service, you can use our Transit Times Calculator tool to help. Please note that, although we enjoy a very high success rate, transit times are never guaranteed due to issues such as local bank holidays, adverse weather conditions and potential customs delays.

If you would like more information on sending a parcel to Hong Kong, please don’t hesitate to contact us today.

Tuesday, 14 February 2017

Valentine's Day Quiz - Test Your Knowledge

It's February 14th again, that day when around a billion cards are exchanged with loved ones and alike. Most of us at some point in our lives have tried to woo that secret crush in the hope of discovering the feeling was mutual, but just how much do you know about this special day?

Try our special Valentine's Day quiz to test your knowledge and when you are done, why not post your score on our Facebook page?

Click on the image below to begin.

Monday, 13 February 2017

What do I Need to Check Before Sending a Parcel to Italy?

Sending a parcel to Italy with Transglobal Express is simple, however before booking your parcel delivery to Italy, we would always advise to check important information about sending a parcel there.

Dangerous, Hazardous & Prohibited Items

 Before sending anything abroad, you will need to check what items are classed as Dangerous, Hazardous & Prohibited items. If you do send something that falls in to these categories, you could end up with a fine of £100. You can find a list of these items here. We also recommend checking the policy of your chosen carrier as further restrictions may apply. You can find details on our carrier’s own restrictions specific to Italy on this page.

Customs Advice

 As the UK and Italy are still part of the EU, customs clearance is not needed. However, security checks will still be carried out. It is important that all documents required for your parcel delivery to Italy are completed accurately to avoid any problems or delays. Once you have completed your booking, we will generate your documents for you ready to print off and complete.
It is also worth knowing that VAT is payable on all carriage charges for EU shipments.

Transit Times to Italy

 It could be possible that your parcel to Italy needs to be delivered by a certain date. Transit times from the UK to Italy are generally one day with an express service, and at least three days with cheaper economy services. Some regions of Italy are regarded as “remote” which may require additional transit time.
If you would like to get a more accurate idea of a transit time for your parcel, please use one of our transit time calculators using your postcodes. It is worth noting that whilst enjoying a very high success rate, we can never guarantee transit times due to issues such as local bank holidays, adverse weather conditions and potential customs delays.

If you would like any more information or have any questions about sending a parcel to Italy, please feel free to contact us via e-mail, phone, or live chat.