Below we have listed the questions most regularly asked by our customers to our customer services team. We'll be updating these on a regular basis so please check back soon!
- How much will it cost to send my parcel?
- How do you calculate parcel delivery rates?
- How do I know which courier service is right for me?
- Why would I use Transglobal Express rather than going direct to a courier company?
- Are there any restricted or prohibited items which can not be sent internationally?
- Restricted items - what does this mean?
- What are the benefits of using an individualised courier service?
- Do you offer advice regarding delivery services for eBay sellers?
- Do you offer Courier Services suitable for Mail Order companies?
DOOR TO DOOR COURIER SERVICES
- How do I know which International Courier service is best to use?
- What International Courier Services do you offer?
- Are there any items which cannot be sent on your parcel delivery services?
- What items are restricted on you parcel delivery services?
- What time will my parcel be collected?
- How does the Parcel Track and Trace tool work?
- What Air Freight services do you have available?
- What are the advantages of sending my parcel to international destinations using Air Freight?
- How can I avoid paying excess baggage charges?
PARCEL SERVICE RESTRICTIONS & PROHIBITED ITEMS
- What are the service restrictions on UPS Parcel Delivery services?
- What are the service restrictions on TNT Economy Express Delivery service?
- What are the service restrictions on DHL Air Express?
- What service restrictions are in place on FedEx Worldwide Parcel Delivery service?