Send a Parcel to USA and Avoid Paying the DHL Remote Area Surcharge

DHL is one of the worlds leading organisations in the logistics industry providing international express parcel delivery, air and sea freight services, road and rail transportations, contract logistics, and international mail services operating on a global network which spans across 220 countries and territories.

As part of their commitment to providing customers with the best parcel delivery network, DHL  continue to offer coverage in as many parts of the world as possible. The inaccessibility of some locations lead to the introduction of the "Remote Area Surcharge" to cover the cost of delivering parcels and packages to remote locations across the world.

The remote area surcharge is applicable to all destinations that are considered 'remote' on the DHL Express Worldwide, Domestic Express and Economy Select parcel delivery services. The cost to deliver your parcel to a remote area is currently charged at a flat rate of £15.00 per shipment, and in addition to the standard parcel delivery fee.


Tranglobal Express are pleased to announce that you can now book DHL parcel delivery services to remote areas of the USA without paying the remote area surcharge. That's an additional saving of £15.00 per shipment! Better still, booking through Transglobal Express will allow you to take advantage of their already cheap DHL parcel delivery rates due to their high volume business.


These savings are ideal for any individual wanting to send a one-off parcel or any business who sends parcels to the USA on a regular basis. For further information about their Remote Area Service you can visit the DHL website. If you are considering sending a parcel to a non-USA destination using DHL and would like to find out if the destination is considered to be 'remote' you can search their Remote Area database.

• To take advantage of the huge savings available when sending a parcel the the USA or any other worldwide destination you can access free, no-obligation quotations via www.transglobalpremium.co.uk

• For Air Freight or Sea Freight services, please visit Transglobal Express.

• For further information about Transglobal Express and how they are able to offer you cheap parcel delivery services, please refer to our post outlining the benefits of using Transglobal Express

FedEx Worldwide Parcel Delivery Service Information

FedEx is one of the worlds largest transportation companies offering worldwide parcel transportation. The main difference with the FedEx service if booking via Transglobal Express is that  your goods would be collected via another carrier and brought to our warehouse before being forwarded on to FedEx. This can add an extra 2 days to the overall transit time so if speed is a priority for delivery of your parcel then we would recommend considering an alternative carrier. If you have the flexibility of allowing an extra 2 days onto the transit time, FedEx offer an excellent service - particularly to the USA, South America and to the Far East.


Collection 

When booking FedEx services through Transglobal Express you have the option of either arranging delivery of your goods to a receiving center or Transglobal will arrange for a third-party courier (usually City Link) to collect and transport your goods to the Transglobal warehouse. It is important for you to check that any carrier collecting your parcel has Transglobal Express as the delivery address. If the courier transports you goods directly to their final destination you may incur extra costs for which you will be liable.


Labelling & Documentation 

When using FedEx services, please lable your goods with a 'to' and 'from' address and include contact telephone numbers.

You must also include 3 copies of a commercial invoice / packing list which clearly states a full description of the goods and their value. Transglobal Express have blank PDF and Excel packing list templates available for you to download and complete. Once you have completed your packing list, please email a copy to sales@transglobalexpress.co.uk and seal a copy inside an envelope and attach to your shipment.  


Volumetric Weight 

The charge for delivery of your shipment can be based on the weight or volume of your package. The volumetric weight of a shipment on FedEx service is calculated using the following formula: 

Multiply the 3 dimensions together and divide the result by 6000

• If the volumetric weight is less than the actual weight of your parcel, you will be charged for the actual weight .
• If the volumetric weight is greater than the actual weight of your parcel, you will be charged for the volumetric weight.

An example of the calculation can be seen on the FedEx Services Information which is available on the transglobal.org.uk website.  


Maximum Size & Weight Allowance Restrictions

• The maximum size per package is 330cm 'girth'

Girth is calculated by adding together the 2 smaller dimensions and multiply by 2. You then add the result to longest dimension of the package to give you the 'girth'.

FedEx will carry up to 32kg worldwide without restriction and most areas up to 68kg. 


FedEx also offer an Air Freight service to many countries based on the same tariff. These countries include the USA, Canada, most of the Far East and many others. Please call 0870 027 3338 to see if your destination is covered. The maximum weight per single piece (palletised) is 1000kg.


Restrictions 

FedEx will only carry personal effects to USA and Europe and no hazardous goods are accepted on to this service. Please refer to our previous article outlining prohibited and restricted parcel contents. For FedEx specific conditions of carriage, please follow tis link.


** All information provided is based on FedEx worldwide delivery services as supplied through Transglobal Express and may be subject to change. We recommend that you refer to the guidelines of the actual courier service if you are in any doubt.

UPS European Parcel Delivery Service Restrictions & Information

Transglobal Express offer the following parcel delivery service through UPS:

• TG Express Saver is provided by UPS using their "Worldwide Saver" service and transports your shipment by air.
• TG Expedited is a cheaper but slightly slower air service than "Worldwide Saver". If you need your parcel delivering and speed is not a priority then you can make some great savings using this service.
• TG Express is provided by UPS using their Transborder Standard service. This is a road service which delivers throughout Europe.

Labeling & Documentation

If you have booked your UPS service through Transglobal Express you will be emailed a bar-coded UPS which must be printed and a copy securely attached to each package. Manual airway bills can not be provided by the driver on this service so it is important that you have access to a printer.


Invoices

If you are sending your package or parcel to a non-EU country it must be accompanied by 3 copies of a commercial invoice or packing list. Any country not listed here will require a commercial invoice.


Volumetric Weight Charging

The charge of your shipment is calculated based upon its weight or volume. Sometimes bulky items may be charged at a higher rate than the actual weight of the shipment due to the dimensions of the item.

The formula to calculate the Volumetric Rate on the UPS services is as follows: multiply the 3 dimensions together and divide the result by 5000.  The end total is the volumetric weight or your parcel.

• If the volumetric weight is less than the actual weight of your parcel, you will be charged for the actual weight .
• If the volumetric weight is greater than the actual weight of your parcel, you will be charged for the volumetric weight.

Surcharges and Additional Costs

The below information outlines any additional costs which may apply to your shipment depending on a number of factors. All surcharges related to EU deliveries will be subject to VAT.

• UPS Extended Area Collection & Delivery Charge - this is the UPS equivalent of a 'Remote Area Surcharge'. This will be applied if either your collection or delivery address is considered to be in a remote area. The extended area surcharge is a minimum of £13.50 + fuel per shipment or £0.25 per kg, whichever is greater. To view a list of all UPS extended area definitions, please follow this link.
•   UPS Residential Delivery Surcharge - A cost of £2.00 per shipment is charged if delivery is to be made to home. This also applies if delivery is being made to a business operating from home.
• Address Correction - a charge of £4.55 per shipment will be applied if any part of the address is missing or incorrect. 
• Incorrect Account Number - a cost of £8.00 per shipment will be charged if your account number is missing or invalid.
• Additional Handling - an additional charge of £2.45 per package is applied on any article that is not in a cardboard box or:
•  is encased in an outside shipping container made of metal or wood
• is cylindrical (such as a tyre / drum / pail or barrel) and not fully encased in a corrugated cardboard shipping container
• any package with the longest side exceeding 150cm or its second longest side exceeding 78cm
• a package with an actual weight greater than 32kgs
• each package within a shipment where the average weight per package is greater than 32kgs and the weight for each package is not specified on the source document or the UPS automated shipping system used.
• Additional Handling - any article that is above the girth* of 330cm or above 70kg will incur an additional fee of £27 per package.
• DDP Shipments - an additional fee of £12 + duty & tax value is applied on any shipment in which the destination duties and taxes are not paid by the consignee and are billed back to the shipper.

Maximum Size & Weight Allowance Restrictions

• The maximum weight per parcel is 70kg to most areas and 30kg to some others
• The maximum size per package is 330cm girth
• The maximum length per package is 270cm

*Girth is calculated by adding together the 2 smaller dimensions and multiply by 2. You then add the result to longest dimension to give you the 'girth'.  An example calculation is included on the Transglobal.org.uk guidelines for UPS Services.

Restrictions Refer to our previous article outlining prohibited and restricted parcel contents for general package content guidelines. UPS specific service information can be found by following this link.

Collection Restrictions UPS are unable to collect from Northern Island.

** All information provided is based on UPS services as supplied through Transglobal Express and may be subject to change. We recommend that you refer to the guidelines of the actual courier service if you are in any doubt.

TNT Economy Express European Delivery Service Restrictions

The TNT Economy Express service is a worldwide parcel delivery service of which the level and rates are particularly competitive throughout Europe and including Eastern block areas.

Parcel Labelling & Documentation Airway Bill 

TNT Economy Express services can be booked directly through the website. A copy of your Airway bill must be attached to each individual parcel.

If you book the service through Transglobal Express, you can take advantage of their discounted rates making TNT Economy Express a very cost-effective parcel delivery service. Once your booking has been made, Transglobal Express will generate the airway bill on you behalf and email it through to you to be printed and attached to each parcel. 

If you do not have access to a printer your driver can supply you with a manual airway bill which must be completed by hand. If this is the case you must tick the appropriate "TNT Economy Express" service. You will be liable for additional charges if any other service is selected. If booking through Transglobal Express, you must also insert their customer account number which can be obtained from customer services.

Shipments bound for non EU countries will need to be accompanied by 3 copies of a commercial invoice/packing list. This should include a full description and value of your goods and customs will use this information when they conduct their security checks.

Volumetric Weight Charging 

Volumetric weight is the term commonly referred to by courier and parcel delivery services for the chargeable weight of your parcel and is calculated based on the weight and volume of your parcel. 

The formula to calculate the Volumetric Rate on the TNT Economy Express service is as follows: multiply the 3 dimensions together and divide the result by 4000.  The end total is the volumetric weight or your parcel.

• If the volumetric weight is less than the actual weight of your parcel, you will be charged for the actual weight .
• If the volumetric weight is greater than the actual weight of your parcel, you will be charged for the volumetric weight.

Examples of this calculation have been included in Transglobal Premium's guidelines for TNT Economy Express Restrictions

Maximum Size & Weight Allowance Restrictions 

There are maximum size and weight restirctions in place on the TNT Economy Express delivery service.

• The maximum size per piece is 240cm x 120cm x 180 cm high.
• The maximum weight for loose items is 70kg
• The maximum weight for palletised goods is 1000kg

Restrictions

No hazardous goods or prohibited items will be accepted onto this service. Further guidelines for prohibited and restricted parcel contents has been posted here.


TNT specific information can be found at their website - http://www.tnt.com/express/en_gb/site/home.html

*** All information provided is based on TNT Economy Express services as supplied through Transglobal Express and may be subject to change. We recommend that you refer to the guidelines of the actual courier service if you are in any doubt. Transglobal Express also have a dedicated customer services team on hand to assist with any enquiries you may have.

DHL Air Express Parcel Delivery Service Restrictions

DHL Air Express is a premium worldwide parcel delivery service suitable for both private and business customers. As with any parcel delivery and courier service, DHL have specific requirements and restrictions in place which you should consider before booking on to their service. The following information provides and overview of everything you will need to consider to ensure that your parcel is collected and delivered without delay when using the DHL Air Express Service.


Parcel Labelling & Documentation Air Waybill 

You will need to attach an Airway bill to your package. All good parcel delivery service providers will have the facility for you to generate one through their website. The DHL Airway Bill is barcoded and you will need to securely attach one copy to your parcel, and keep a second copy for yourself. If you do not have access to a printer you will need to complete one by hand. A blank copy can be obtained from you DHL driver when he comes to collect your parcel. You will need to enter the full collection and delivery address details along with contact telephone numbers.


Invoices 

If you are shipping a parcel to a non-EU country you parcel must be accompanied by 3 copies of a commercial invoice or packing list. Many courier website will offer the facility to produce a basic packing list for you, however if you have one of your own we strongly recommend that you use that instead.


Volumetric Weight Charging

We have previously posted information about how parcel delivery and shipment rates are calculated which you may be interested in reading. The charge of your shipment is calculated on weight or volume. Sometimes bulky items may be charged at a higher rate than the actual weight of the shipment due to its dimensions - or the volume of space it takes up. This is known as Volumetric Weight.

The formula to calculate the volumetric weight on the DHL Air Express service is as follows: multiply the 3 dimensions together and divide the result by 5000.  The end total is the volumetric weight or your parcel.

• If the volumetric weight is less than the actual weight of your parcel, you will be charged for the actual weight .
• If the volumetric weight is greater than the actual weight of your parcel, you will be charged for the volumetric weight.

Examples of this calculation have been included in Transglobal Premium's guidelines for DHL Air Express Restrictions


Remote Area Surcharge 

If either your collection address of delivery address is considered to be in a "remote area", DHL apply a flat rate charge of £15 plus VAT. You can search DHL's remote area databse by following this link.


Maximum Size & Weight Allowance Restrictions

Shipment size and weight allowance restrictions will vary depending on the destination of the shipment. Further information relating to DHL Express shipping restictrictions can be accessed from their website.


Prohibited Articles Information

We have previously posted articles outlining general restricted parcel contents and prohibited package contents. For DHL Air Express specific information relating to prohibited and restricted commodities, click here.

*** All information is based on DHL Delivery Express services as supplied through Transglobal Express. We would recommend that you refer to the guidelines of the actual courier service if you are in any doubt. You can access quotations for discounted DHL Air Express service by following this link.

Parcel Delivery and Shipment Rates

Various factors will effect the fees charged by parcel delivery companies, including size, weight, destination, type of goods, and type of delivery service.

If you want next day delivery, you will be paying a premium for this service. Likewise, if you wanted to send a parcel to East Asia you would be charged more than if you wanted to send a parcel to Europe.

You may also incur additional charges if you want to send perishable goods which will need refrigerated units. Or you may want to take out additional parcel delivery insurance against loss or damage. You will be made aware of and agree to any surcharges of this kind prior to confirmation of your order.

There are two main criteria to calculate the final rate for your shipment:

• The destination of the package (UK and European shipments include VAT as an additional charge).

• The size and weight of your shipment.

You will be asked for the physical size and weight of your parcel during the quotation stage of the process. It is important that the information you provide is as accurate as possible to avoid additional charges and delay in delivery of your parcel. All carriers will check the weight and dimensions of a package and adjust the charges accordingly.

The Volumetric Weight of your package will also be taken into consideration when calculating the final cost. This is a term which refers to the amount of space that a parcel occupies.  If a package is lightweight but occupies a larger volume of space, the final charge will be calculated based on the volumetric weight (for example, balloons occupy more space than they weigh).

Parcel Delivery Services offered by Transglobal Express

Transglobal Express offers much more than just a courier and parcel delivery service. We are also a Freight Forwarding company offering Air Freight and Sea Freight services. We are account holders with many of the top national and international courier companies and we are able to offer their services at discounted rates due to the volume of business we pass on to them.

Heres a quick break down of what you can expect if you choose one of our door to door parcel delivery, air freight or sea fright services.

Door to Door Courier and Parcel Delivery Service

•  SAVE MONEY - Our rates are generally around 50% less than the carriers standard rates. You receive the same service but pay a fraction of the cost. 
• SAVE TIME - Our online booking facility is available 24 hours a day, 7 days a week. Access free, no-obligation quotations and book collection and delivery of your parcel at your convenience. One simple quotation through our website allows you to compare prices from each of the leading courier companies. 
• AVOID CALL CENTRES - We have a dedicated customer services team who are available to offer advice and support. They have access to key account personnel within the courier companies and will be able to deal with any problems quickly and efficiently on your behalf.

Air and Sea Freight Services

• COLLECTION THROUGHOUT MAINLAND UK - We will arrange for your parcel to be collected from anywhere within the UK mainland.
• WORLDWIDE PARCEL DELIVERY - We can offer Air Freight services on all major airlines to over 900 airports worldwide.
• CLEARANCE & DELIVERY AT DESTINATION - Our new air freight service now includes clearance and delivery at destination.
• Sea Freight part load service to all key ports and terminals worldwide. 

Excess Baggage Forwarding

We offer excess baggage forwarding on all services by air and sea.

Further Information

• For an Air Freight quotation visit www.transglobalexpress.co.uk
• To access a Sea Freight quotation, please visit www.transglobalexpress.co.uk
• For a quotation for our door to door courier service, please visit www.transglobalexpress.co.uk