Booking a Courier to Japan

Japan is classed as the economic powerhouse of Asia. The country is constantly on the cutting edge of new technologies, personal wealth is generally high, and it has an outlook that welcomes businesses from all over the world.

Here at Transglobal Express we offer parcel delivery services to Japan from top carriers such as DHL, UPS and TNT at a fraction of the usual cost. We have services suitable for personal effects, business deliveries as well as options for pallets and documents.

Before booking your courier to Japan it is recommended that you check a few things before choosing the service right for you.

Customs Information for Japan

As Japan is outside of the EU, your goods will be required to go through customs clearance. We will generate your customs invoice for you which you will need to print off, alongside your shipping labels and a manifest for proof of collection.

In the booking process, you will need to ensure to include accurate, detailed descriptions of your goods. This will help with customs clearance and prevent any unnecessary delays. You can find more information here, and on the Japan Customs Website, where you can view customs by region.

Dangerous, Hazardous & Restricted Items

When shipping goods abroad, there are certain items that you are unable to send at all, and some are classed as restricted. There are also items that are labelled as No Compensation Items where you can send but we cannot offer any standard liability or insurance cover for damage. You can find more information about these items here.

Transit Times to Japan

Even though the Japan is a good distance from the UK, we can offer express services that usually take 2-3 days. There are also cheaper economy services that normally take 4-5 days. It is worth noting though that deliveries to or from remote areas may require additional time.

If you would like to get a better idea of transit time, you can use our carrier-specific transit time calculator.

How to Track Your Parcel

Tracking your parcel with Transglobal Express couldn’t be simpler.

Once you have confirmed your booking, our system will automatically generate a tracking number for you. You will also receive an email containing this unique tracking ID that will start with the letters TP and will look a bit like this: TP-109XXXXX.

Now you have your TP reference, you can visit our Track Shipment page where you will be able to enter the reference number and find out where your shipment is up to. Tracking your parcel online is not only a convenient way of checking its current location. It also provides you with detailed information such as the person who signed for your parcel upon arrival.

On top of all that, you can check if something is prohibiting it from being delivered, such as missing contact information or held up in customs.

Sending a Parcel to Hong Kong

Hong Kong is one of the UK’s most important business partners and its third biggest export market in Asia. It is also one of our most popular parcel delivery destinations due to our preferential rates for imports into Hong Kong from the UK.

If you looking to send a parcel to Hong Kong quickly and economically, Transglobal Express are there to help you every step of the way. We offer services from top courier providers including DHL, UPS and TNT at up to 70% off their standard parcel delivery rates.

Customs Information for Hong Kong

When sending items to Hong Kong, the packages will be subject to customs clearance, as the territory is outside of the EU. A customs invoice must be completed and accompany the package. This will describe the contents and value of your consignment. It will be automatically generated by us for you so it is important you give us the correct information when placing your order.

As a Special Administrative Region of China, Hong Kong is a very business friendly destination since import duties are not typically applied to any goods except alcohol and tobacco products. It is still advisable to check the relevant customs regulations before shipping.

Dangerous, Hazardous & Prohibited Items

There are a number of items that can’t be sent when you send a courier to Hong Kong. Some items are classed as dangerous and hazardous items and if sent, will incur a fine of £100. Other items are classed as restricted which can vary depending on carrier or country. You can find more information on sending a parcel to Hong Kong here. One other category of items is No Compensation Items. These are items where we offer no standard liability or insurance cover for damage.

Sending Documents to Hong Kong

Maybe you have business documents or personal correspondence you need to send to Honk Kong. Our UPS Envelope service starts at £13.95, which is less than half price than our usual UPS tariff. This is a fantastic option for documents that weigh up to 0.5kg and that fit into a branded UPS envelope. It is also worth noting that documents aren’t subject to customs clearance so transit times will be quicker.

Transit Times to Hong Kong

Although Hong Kong is a considerable distance from the UK, because it is an important business centre, transit times to the region are impressive and can even be as little as two days from the UK. For an estimated transit time for your chosen service, you can use our Transit Times Calculator tool to help. Please note that, although we enjoy a very high success rate, transit times are never guaranteed due to issues such as local bank holidays, adverse weather conditions and potential customs delays.

If you would like more information on sending a parcel to Hong Kong, please don’t hesitate to contact us today.

Valentine's Day Quiz - Test Your Knowledge

It's February 14th again, that day when around a billion cards are exchanged with loved ones and alike. Most of us at some point in our lives have tried to woo that secret crush in the hope of discovering the feeling was mutual, but just how much do you know about this special day?

Try our special Valentine's Day quiz to test your knowledge and when you are done, why not post your score on our Facebook page?

Click on the image below to begin.

What do I Need to Check Before Sending a Parcel to Italy?

Sending a parcel to Italy with Transglobal Express is simple, however before booking your parcel delivery to Italy, we would always advise to check important information about sending a parcel there.

Dangerous, Hazardous & Prohibited Items

 Before sending anything abroad, you will need to check what items are classed as Dangerous, Hazardous & Prohibited items. If you do send something that falls in to these categories, you could end up with a fine of £100. You can find a list of these items here. We also recommend checking the policy of your chosen carrier as further restrictions may apply. You can find details on our carrier’s own restrictions specific to Italy on this page.

Customs Advice

 As the UK and Italy are still part of the EU, customs clearance is not needed. However, security checks will still be carried out. It is important that all documents required for your parcel delivery to Italy are completed accurately to avoid any problems or delays. Once you have completed your booking, we will generate your documents for you ready to print off and complete.

It is also worth knowing that VAT is payable on all carriage charges for EU shipments.

Transit Times to Italy

 It could be possible that your parcel to Italy needs to be delivered by a certain date. Transit times from the UK to Italy are generally one day with an express service, and at least three days with cheaper economy services. Some regions of Italy are regarded as “remote” which may require additional transit time.

If you would like to get a more accurate idea of a transit time for your parcel, please use one of our transit time calculators using your postcodes. It is worth noting that whilst enjoying a very high success rate, we can never guarantee transit times due to issues such as local bank holidays, adverse weather conditions and potential customs delays.

If you would like any more information or have any questions about sending a parcel to Italy, please feel free to contact us via e-mail, phone, or live chat.

How Do I Send Air Freight?

If you haven’t sent air freight before it can seem like it could be a daunting task. Here at Transglobal Express we have done as much as we can to make the process as easy as possible. Here we will run through the process from obtaining a quote, choosing the correct service, up to completing the order and obtaining the required paperwork.

Our air freight services operate from airport to airport. You can either choose to drop off the goods at one of our drop off depots yourself, or you can arrange to have them picked up and delivered to the correct depot at an additional cost.

Getting a Quote

Once you have clicked the “Quote Now” button on our air freight page, you will be taken to our air freight quotation form. If you know the destination airport code, you can enter this in to the first box (Look Up Airport Code) and details in the next two boxes will fill in automatically. If you don’t know the airport code, then you can use the drop down boxes provided.

Next, you need to select if the items are personal effects or not followed by the number of packages you are sending. After completing the weight and dimensions for the packages you simply click “Compare Prices”.

Choosing the Right Service for You

Once you have your list of quotes for your available services, there are a couple of decisions you need to make before choosing which one is best for you. If there is a door-to-door service available for your packages, you will see an option at the top of the list where you can switch to get an international courier quote that may be more convenient for you.

On the remaining list of air freight services, you will see that there are two different types of services available – Consolidated (Consol) and Back to Back (B2B). Let’s have a quick look at the difference between these two types:

• ·         Consolidated

This is a service that consists of pre-booked space bought by an agent from an airline in advance. Because this space has been bought in advance, the airline will offer the space at a reduced cost. The UK agent will issue a “Master Air Waybill” which will cover all the individual shipments in the consolidation. Each individual shipment will have its own “House Air Waybill” (HAWB).

As these services are pre-booked, the day of departure may be a few days away therefore the transit times for your packages will probably be increased.

• ·         Back to Back

This is a service that consists of an individual booking made directly with the Airline and is not consolidated with other shipments. It will be allocated its own straightforward “Air Waybill”. As these are booked direct with the Airline, departures are available daily so will, in most cases, arrive quicker than a consolidated service.

Please be aware that our quoted rates will exclude any customs clearance charges which are normally handled by the recipient, unless otherwise specified. Visit our Customs & Security Information page for more details.

Once you have selected the service that best suits you, you can proceed to click on the corresponding “Book” button to start the booking process.

Placing Your Booking

Next step is to fill in the required information for your booking. The first step of this process is to fill in your details and address (Shipper Address) and the details and address of the receiver (Consignee Address). You have the option of saving these details for any future orders if you so wish.

The next step is to give a summary of the consignment, value of goods, reason for shipment and an EORI and VAT number if applicable.

You then need to complete the descriptions of the contents of the consignment along with their value and their commodity codes using our Commodity Code Finder tool. This will help ensure your consignment clears customs as quickly as possible.

It is also important at this stage to check our Dangerousand Prohibited Goods Information to ensure you can send all the items you want and not incur a fine of £100.

The next page is a review of your air freight order. Please make sure that all the details here are correct. At this stage, you can also choose to have your consignment collected from your address at an additional cost, or choose to drop off your goods at an available depot.

Choose your payment type and click “Place Order”.

What Happens Next?

Once payment has been made, you will see an order summary along with your order reference number. You will receive a confirmation email and an additional email containing the labels and paperwork required to accompany your shipment. Please ensure the labels are securely attached, if the labels come off we have no way of tracking your goods.

Once your goods arrive at the destination airport it is the responsibility of the receiver to ensure the shipment is cleared along with any relevant charges are paid.

If you have any questions regarding booking air freight, please don’t hesitate to contact us.

How Easy is it to Send a Parcel to Australia?

Australia is one of the most popular countries for UK residents to emigrate to resulting in many of us having friends and family living there. With modern technologies, it’s easier and much cheaper to keep in touch with them, however, receiving a physical item from distant loved ones can sometimes be that little more special. But how easy is it sending parcels to Australia on the other side of the globe?

The answer is in fact quite easy. There are however a few things to be aware of and take into consideration before choosing the best courier service for you. Here at Transglobal Express we are major account holders with the main carriers such as DHL, UPS and TNT where we have been able to negotiate reduced rates on their services, saving you up to 70% of the cost.

What are you sending?

The first thing to consider is what is it that you wish to send. We have a good range of services available for sending parcels to Australia and these come with varied weight and size limits. You will need to have your items packaged up ready to send so you can obtain the correct weight and dimensions required.

There are also certain items that are classed as Dangerous, Hazardous and Prohibited items. You can find a list and more information about those here.

Customs regulations apply for territories outside of the EU. It is always recommended these are checked before sending anything along with any carrier information for Australia regarding any additional fees and customs clearing processes.

How long will it take to get there?

Another thing to consider before choosing your service is the transit time of the delivery. Using an International Courier can mean your parcel will arrive in Australia in a matter of days rather than weeks. Delivery can be as quick as 3 days, and most parcels are delivered within a week depending on the service chosen.

We deliver across Australia including all the major cities so if you wanted to send a parcel to Sydney, book a courier to Melbourne or Perth then we can easily help.

We also provide services that deliver to more remote areas of the county although these will require additional transit times. You can use one of our carrier-specific transit time calculators to get a more accurate estimate using two postcodes.

Sending from Australia to the UK?

Organising a delivery to be sent from Australia to the UK is just as simple to arrange.  Just pick Australia as your “Sending from” address when requesting a quote and we will sort the rest and provide any documentation you may need. Be sure to check UK customs information before booking your service.

If you need any more information, please don’t hesitate to get in touch with our Customer Services team.